AI-assisted customer support
A support agent connected to the WaaS product context.
The support layer can use the selected template and project context, answer from the WaaS service model, and fall back safely when the LLM is unavailable.
WaaS Support AgentLLM-assisted · customer-context aware
OnlineHello. I am the WaaS AI-assisted support agent. I can help you choose a template, understand pricing, start a project or plan your delivery.
Production architecture. With
LLM_API_KEY configured, this UI calls the server-side LLM adapter. Without a key, it uses the deterministic WaaS knowledge fallback. The API never exposes the LLM credential to the browser.