Discovery
Understand the customer, business outcome and existing web estate.
WaaS delivery operating model
Every project follows one connected delivery lifecycle.
The lifecycle is a product capability: customer records, scope, build evidence, QA, UAT, release and operation remain connected to the same project.
Project stage
Requirements
Capture functional, content, integration and non-functional requirements.
Scope
Confirm deliverables, assumptions, commercial scope and acceptance criteria.
Build
Design, configure, develop, integrate and deploy the agreed solution.
QA
Validate functionality, security, performance, content and release readiness.
UAT
Customer validates the agreed requirements and acceptance criteria.
Release
Controlled production release with evidence and rollback readiness.
Operate
Managed service, monitoring, maintenance, backup and continuous improvement.